Contact
A small team, so you reach the people who build it. No ticket queue in between.
Last updated 17 August 2026.
Support and everything else
Email hello@citani.io. We answer within two working days, usually the same day.
Tell us the brand you are tracking and roughly when the run happened, and we can look at the run itself rather than asking you to describe it.
Billing
Invoices, plan changes and payment methods are all in Plan & billing inside your account. If something there is wrong, email us and we will fix it rather than send you to a form.
Before you buy
You can run Citani on a domain without an account from the homepage, and the sample workspace is open at /demo. If you want a question answered before you subscribe, email us — the same address, the same people.
Postal address
[TO CONFIRM: registered address, required for payment processing.]